Military Shipping Page
A Special Thanks To Our Military
The Dimondaire is VERY grateful to all military personnel and their families. To say thank you - and make every order easy - Call/Text us at (630)355-RING(7464) and well take care of it for you.
Your Military Benefits:
Information (Yes, We Do), Method & Limits
The Diamondaire will ship any order under $25,000 to an APO, FPO, or DPO address. We ship all APO/FPO orders via USPS Priority Mail/FedEx to the appropriate APO/FPO processing center then via the military postal service and shipment tracking is not available for APO/FPO addresses. For security purposes, USPS will not show a delivery scan or in transit scans for packages sent to these addresses.
Estimated Shipping Times
The Diamondaire guarantees your package will arrive at the appropriate APO/FPO processing center within 2-4 business days. Most shipments will usually arrive within 7-13 business days. Certain orders, however, may take up to 20 business days for delivery.
Insurance
As with all Diamondaire orders, your shipment is insured from the moment it leaves our door until it arrives at yours.
Sales Tax Information
Because APO/FPO addresses are considered domestic, no taxes or duties are due on orders shipped to them. If an order is shipped directly to a base, rather than through the APO/FPO system, however, taxes and duties would be applicable. The Diamondaire will include all required tax documentation with your order.
How To Format Addresses
Improperly formatting your address may result in delivery delays. Please enter your ship to information in the following format for APO/FPO/DPO shipments:
-
RANK Full Name
PSC/UNIT/CMR, Box #(if applicable)
CITY (APO, FPO, or DPO), STATE (AA, AP, or AE), ZIP (5-digit or ZIP+4)
Use AE for Europe, Middle East, Africa, and Canada, AP for Pacific, AA for Central & South America -
Example:
PFC Jack Lyon
Unit 1234, Box 56789
United States
APO, AP 96522-1215
Returns
The Diamondaire's regular return policy applies to orders shipped to APO/FPO addresses. Although The Diamondaire's standard return period is 10 days after shipping, we understand that packages shipped to APO/FPO addresses may take longer than this to arrive. If your order does not arrive within 10 days, you may still return your order.
Product Restrictions
Shipments are subject to the import restrictions of the country or region in which your base is located.
Other FAQs
- "My billing address is an APO/FPO, but I want to send an order to an address stateside; can I do this?"
- Yes, we can deliver to US addresses if your billing address is an APO/FPO.
- "Will a signature be required for delivery?"
- Signature requirements will be determined by the military postal service.
- "I am posted overseas, can my shipment from The Diamondaire be sent via APO/FPO/DPO to my location?"
- You may ship orders directly to your local U.S. base address, subject to military restrictions, for faster delivery times. Any international shipments sent to a non-APO/FPO/DPO address are subject to the local country or region's duties and taxes. We ship orders going to APO address with all documentation needed for Customs clearance via the APO mail system.